diff --git a/svelte/src/user_home/PatreonActivationResult.svelte b/svelte/src/user_home/PatreonActivationResult.svelte index ae34209..43f74f8 100644 --- a/svelte/src/user_home/PatreonActivationResult.svelte +++ b/svelte/src/user_home/PatreonActivationResult.svelte @@ -44,30 +44,56 @@ onMount(() => { Try disconnecting all Pixeldrain logins and try again.
- If it has been more than 30 minutes, your payment is complete and - the upgrade still fails please contact me on Patreon or through - e-mail at support@pixeldrain.com. + It might also help to try linking the subscription in a + different web browser. Sometimes cookies or cached redirects can + cause issues with the authentication process. Try linking your + subscription in Firefox for example.
- When contacting support please provide the following information:
- Server response: {patreon_message}
- Server error code: {patreon_error}
+ If the information above does not solve your issue then please
+ contact me on Patreon or Discord. When
+ contacting support please provide the following
+ information:
Server response: {patreon_message}
Server
+ error code: {patreon_error}
- We were not able to find your payment on Patreon. Please - wait until the payment is confirmed and try again. Even if - the payment says confirmed on Patreon itself it takes a - while before it's communicated to pixeldrain. Please wait at - least 10 minutes and try again. + We were not able to find your payment on Patreon. There can be a + few reasons for this, which I will list below:
-- If it has been more than 30 minutes, your payment is complete - and the upgrade still fails please contact me on Patreon or - through e-mail at support@pixeldrain.com. -
+
When contacting support please provide the following
information:
Server response: {patreon_message}
Server