diff --git a/res/include/md/abuse.md b/res/include/md/abuse.md index 664c27a..84a6591 100644 --- a/res/include/md/abuse.md +++ b/res/include/md/abuse.md @@ -9,10 +9,8 @@ will be removed when reported. * **Copyright violation**: Works which are shared without permission from the copyright holder. For copyright reports we need a formal DMCA takedown request - originating from the copyright holder or a representative. If your request is - not valid it will be ignored. Takedown requests which are sent to any other - address than abuse@pixeldrain.com will also be ignored. See the chapter - [Copyright infringement](#copyright-infringement) below. + originating from the copyright holder or a representative. See the chapter + [E-Mail reporting rules](#toc_2) below. * **Porn**: Pornographic material is not strictly banned on pixeldrain. But in order to comply with international regulations I have to prevent it from spreading too far. For this reason pornographic videos and images can be @@ -42,25 +40,46 @@ Violating these rules will result in your IP address being banned from uploading to pixeldrain. If you have found content which falls in any of these categories on pixeldrain -please report it _using the report button on the download page_ of the file. Do -not send an e-mail, it will be ignored. When a file has received enough reports -of the same type it will automatically be blocked. I will also manually review -reported files occasionally. +please report it with the report button on the download page or by sending an +e-mail. When reporting links through e-mail pay attention to the rules described +below. -## Copyright infringement +## E-Mail reporting rules -If you have found content which infringes on your copyright you can send a -formal DMCA take-down request to -[abuse@pixeldrain.com](mailto:abuse@pixeldrain.com) and I will review it. In -your e-mail you need to swear under penalty of perjury that you (or your -company) own exclusive rights to the claimed content. Please state the name of -your organisation so the report can be properly categorised. Please put all -relevant information in the e-mail body itself, **no attachments**! PDF files -will not be reviewed. +Due to the large number of abuse reports pixeldrain receives every day we were +forced to automate the process. Messages sent to +[abuse@pixeldrain.com](mailto:abuse@pixeldrain.com) are automatically scanned +for pixeldrain links and processed. The first report we receive from a sender is +manually reviewed. If the report is approved then your e-mail address will be +added to our whitelist and all following messages are processed automatically. +For this to work efficiently we have to set some requirements on the mails we +receive: -Abuse mails from repeated senders are automatically processed. This only works -if you send the reports to abuse@pixeldrain.com. Do **not** send abuse reports -to support, sales or any other e-mail address, your report will be ignored. +* Messages are categorized based on their contents. Make sure the report + contains a description of the type of content and that it mentions one of the + abuse categories listed above. +* Do not add attachments to your e-mail reports. Only the e-mail body is checked + for download links. The message scanning system will not check your + attachments and download links within the files are not detected. +* Do not obfuscate the pixeldrain links. The reported download links need to be + complete and valid. +* The e-mail must include a + [Message-ID](https://en.wikipedia.org/wiki/Message-ID) header. The Message-ID + is used to reference messages in our system, mails without a Message-ID are + not processed. +* The e-mail must include either a valid [DKIM + signature](https://en.wikipedia.org/wiki/DomainKeys_Identified_Mail) or a [SPF + header](https://en.wikipedia.org/wiki/Sender_Policy_Framework). Since the + sender address is used as a verification method we must use these methods to + combat message spoofing. +* Only send abuse reports to + [abuse@pixeldrain.com](mailto:abuse@pixeldrain.com). Messages sent to any + other e-mail address are ignored. +* Do not repeatedly send reports about files which have already been removed in + the past. We will block your e-mail address if this happens. + +If your abuse report is rejected for one of the above reasons then you will +receive a reply with instructions on how to fix it. ## Disclaimer diff --git a/svelte/src/admin_panel/EmailReportersTable.svelte b/svelte/src/admin_panel/EmailReportersTable.svelte index f0f5186..4b5a910 100644 --- a/svelte/src/admin_panel/EmailReportersTable.svelte +++ b/svelte/src/admin_panel/EmailReportersTable.svelte @@ -1,9 +1,21 @@
{formatDate(rep.last_used, true, true, false)} | {formatDate(rep.created, false, false, false)} | + @@ -45,3 +60,26 @@ export let reporters = [] {/each} |
If you think this file violates pixeldrain's content policy you can report it for moderation - with this form. + with this form. Please submit copyright infringement notices through our + abuse e-mail address.