Better document patreon linking errors
This commit is contained in:
@@ -44,30 +44,56 @@ onMount(() => {
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Try disconnecting all Pixeldrain logins and try again.
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</p>
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<p>
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If it has been more than 30 minutes, your payment is complete and
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the upgrade still fails please contact me on Patreon or through
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e-mail at support@pixeldrain.com.
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It might also help to try linking the subscription in a
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different web browser. Sometimes cookies or cached redirects can
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cause issues with the authentication process. Try linking your
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subscription in <a
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href="https://www.mozilla.org/firefox/">Firefox</a> for example.
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<p/>
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<p>
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When contacting support please provide the following information:<br/>
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Server response: {patreon_message}<br/>
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Server error code: {patreon_error}
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If the information above does not solve your issue then please
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contact me on <a
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href="https://www.patreon.com/messages">Patreon</a> or <a
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href="https://discord.gg/UDjaBGwr4p">Discord</a>. When
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contacting support please provide the following
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information:<br/> Server response: {patreon_message}<br/> Server
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error code: {patreon_error}
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</p>
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</div>
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{:else if patreon_result === "pledge_not_found"}
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<div class="highlight_yellow">
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<p>
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We were not able to find your payment on Patreon. Please
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wait until the payment is confirmed and try again. Even if
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the payment says confirmed on Patreon itself it takes a
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while before it's communicated to pixeldrain. Please wait at
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least 10 minutes and try again.
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We were not able to find your payment on Patreon. There can be a
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few reasons for this, which I will list below:
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</p>
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<p>
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If it has been more than 30 minutes, your payment is complete
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and the upgrade still fails please contact me on Patreon or
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through e-mail at support@pixeldrain.com.
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<p/>
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<ol>
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<li>
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Your payment is not confirmed yet. It can take up to 30
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minutes before your payment is confirmed. If you paid with
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PayPal it's usually instant, but with creditcard it can take
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longer. If your payment is not confirmed after 30 minutes
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please contact me on <a
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href="https://www.patreon.com/messages">Patreon</a> or <a
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href="https://discord.gg/UDjaBGwr4p">Discord</a>.
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</li>
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<li>
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You pledged without selecting a support tier. It happens
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sometimes that people pledge an amount of money without
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selecting a support tier. If you don't have a tier
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pixeldrain won't know which subscription you should get,
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regardless of how much you paid. To fix this you can select
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a tier from <a
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href="https://www.patreon.com/pixeldrain/membership">the
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memberships page</a> and proceed to checkout. If you already
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pledged the right amount you will not have to pay again.
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</li>
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<li>
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Or you have not pledged at all yet. In that case it's
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simple: <a
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href="https://www.patreon.com/pixeldrain/membership">go to
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Patreon</a> and purchase a membership.
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</li>
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</ol>
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<p>
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When contacting support please provide the following
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information:<br/>Server response: {patreon_message}<br/>Server
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